Frequently Asked Questions

General Questions

  • What areas do you serve?

    We proudly serve Gadsden, Wellington, Jacksonville, AL, and the surrounding communities. Please contact us to confirm if we provide services in your specific location.

  • Are you licensed and insured?

    Yes, we are fully licensed and insured for all of our services. We believe in providing our customers with peace of mind knowing that they are working with a professional and protected business.

  • What are your hours of operation?

    Our standard business hours are Monday-Friday, 8:00 AM - 5:00 PM. We also offer 24/7 emergency services for urgent needs.

  • How can I request a service or get a quote?

    You can call us at  (256) 499-5916 or fill out the contact form on our website to schedule a service or request a free estimate. We will get back to you as soon as possible.

HVAC Services

  • How often should I have my HVAC system serviced?

    We recommend having your HVAC system professionally serviced twice a year—once in the spring before the cooling season and once in the fall before the heating season. This regular maintenance helps ensure your system runs efficiently, prevents unexpected breakdowns, and prolongs its lifespan.

  • My AC is blowing warm air. What should I do?

    First, check your thermostat to ensure it is set to "cool" and that the temperature is set below the current room temperature. Also, check your air filter. A clogged filter can restrict airflow and cause the system to malfunction. If these simple steps don't solve the problem, it's best to call a professional for a diagnosis.

  • How can I improve my home's energy efficiency?

    Regular HVAC maintenance is the single most effective way to improve efficiency. Other tips include sealing air leaks in your home, upgrading to a programmable or smart thermostat, and ensuring your insulation is adequate. We can also provide an energy efficiency assessment to identify areas for improvement.

  • What are common signs that I need a new HVAC system?

    Some common indicators include:


    Your system is more than 10-15 years old.


    Your energy bills are consistently rising.


    The system is making strange noises or emitting unusual odors.


    You are experiencing frequent breakdowns or repairs.


    Your home has inconsistent temperatures or poor airflow.

Plumbing Services

  • My drain is clogged. Should I use a chemical drain cleaner?

    We do not recommend using chemical drain cleaners. They can be harsh on your pipes and may cause more damage over time. It's best to use a plunger or call a professional plumber to safely clear the blockage without damaging your plumbing system.

  • How can I prevent frozen pipes in the winter?

    To prevent pipes from freezing, you should insulate exposed pipes, disconnect and drain all garden hoses, and let your faucets drip slightly during severe cold snaps. If your pipes do freeze, do not use an open flame to thaw them. Contact us immediately for safe and effective thawing.

  • Do you offer emergency plumbing services?

    Yes, we understand that plumbing emergencies don't always happen during business hours. We provide 24/7 emergency plumbing services for situations like burst pipes, major leaks, or overflowing toilets.

Handyman Services

  • What kind of handyman services do you offer?

    We offer a wide range of handyman services for both residential and commercial properties. This includes, but is not limited to, minor home repairs, appliance installation, painting, deck and fence repair, light fixture replacement, and much more. If you have a specific project in mind, just ask!

  • Can you help with home renovations?

    Yes, we specialize in full-service renovations. Whether you're looking to update a single room like a bathroom or kitchen, or you're planning a major home addition, our team has the skills and experience to manage your project from start to finish.

  • Why should I hire a professional for my renovation project?

    While DIY can be tempting, a professional ensures the work is done correctly, safely, and to code. We have the expertise to handle unexpected issues, access to high-quality materials, and the tools to complete the project efficiently, saving you time and money in the long run.